Error Number: 2006 MySQL server has gone away

  • Answered
Recently on our wedding photography blog we've been getting the following message when trying to upload images (after hitting submit). No changes have been made from our side and the only thing I was able to do based on Google searches was try a Database Repair which didnt help. Hoping someone can provide some insight on what needs to be done to avoid this issue so we can return to business as usual. Not sure why but each subsequent attempt produces a different Line Number.

A Database Error Occurred
Error Number: 2006

MySQL server has gone away

SELECT * FROM (`exp_channel_images`) WHERE `entry_id` = '91' AND `site_id` = '1'

Filename: third_party/channel_images/ft.channel_images.php

Line Number: 495
Hello Lwonder,

Sorry to hear about your database issue. In order for us to help you, we need more information than what you have provided. You have several websites on your account, and we can't determine which one is having the problem. Can you please provide more information on the issue by providing a URL? Also, if you can explain how you're getting to the error, it would also help.

In reviewing your account, you also posted a few support tickets for this issue. If you wish for this problem to be reviewed privately (issues reviewed on the Support Center are public), then please respond to the latest reply to your service ticket.

Apologies again that we can't provide you an immediate answer. Please let us know if you have any further questions or comments.

Arnel C.