New website URL is in a subdirectory

Avatar
  • Answered
I have transferred my website over from another ISP.

It's URL is now www.niosm.com/niosm/ I want it in www.niosm.com. The wordpress installation "Softaculous?" required me to use the subdirectory (niosm) as niosm.com is "not a valid directory name." How do I go about fixing this?

Thanks!
Avatar
JacobIMH
Hello Ohdarn, At this time the version of Softaculous has been upgraded on your server. Please let us know if you continue to have this same issue. - Jacob
Avatar
softaculous
Hi,

I am from the Softaculous team. This issue has been addressed in Softaculous 4.2.8 which was released last week. We are in contact with the Inmotion team and they will be updating Softaculous to the latest version soon. Once it is updated you should be able to install in a directory which contains "." eg : niosm.com
Avatar
Arn
Hello Ohdarn, Sorry to hear of the difficulties you've had with the URL during the Wordpress installation. The good news is that you can change the site URL through the WordPress Admin dashboard. Check out this article on Changing the Site URL. It should allow you to change the URL that is used to access your website. I hope this helps to resolve your problem! Let us know if you require any further assistance. Regards, Arnel C.