I have tried to renew my domain davisjamesgroup.com, for $239. but my bank has contacted me stating you are trying to withdraw $359 from my credit card. Please xplain??? Raelene 4 years ago updated 4 years ago Answered
I'm sorry to hear of the mismatching charge made to your credit card. I spoke with our Customer Service department and there is no history of a charge (or attempt to charge) on our end in the associated account. We highly recommend that you get in touch with our Billing team to confirm your information in case of a possible fraudulent charge. They would need to speak with you directly in order to verify that charges made to your credit card, possibly on an different account, were not authorized by you. The account that contains your davisjamesgroup.com domain does not show any charges made to your credit card other than a past charge for a different (and lesser) amount. Please contact our customer service team to address you as soon as possible.
If you have any further questions or comments, please let us know.