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Answered

Drop out and move to another provider

gpavlid 7 years ago in Getting started / Website Transfers 0
Dear sirs,
As I have experienced unresolved extremely low speed issues, I decided to move my websites to another provider.
I am the owner of sepdek.net account with three domains (sepdek.net, greekislandmemories.com, georgepavlidis.info - the latter was registered just today).
Some of my sites are wordpress sites, some just static or dynamic without databases.
Please provide information on how to migrate and move everything to my new provider while keeping data and functionality. When everything is moved successfully please cancel my registration to your services.
Best,
George
Thank you for your question George! Sorry to hear you wish to cancel your account. Unfortunately, we do not have any information about moving files from our server to another. We have the following URLS that show how to move files to our server. It should work basically the other way around. Please see the following. How to migrate your website FROM another host that uses cPanel TO InMotion Hosting How to migrate your website FROM another host TO InMotion Hosting As for your cancellation, we want you to know that we value the business relationship we have with you, but we also understand that we are in a comparison environment. Therefore, if you have concerns over pricing, features or service, based on your current hosting plan we may be able to assist you and have you avoid the transition issues that come with moving to a new hosting provider. As an existing customer you may be eligible to participate in an alternate cost structure, if affordability is a concern. Please email billing@inmotionhosting.com or call us directly at the 1-888-321-4678. Choose Option 4 at the menu to let us know if you are interested in discussing how we can continue to meet your needs or if you would to continue with the cancellation process. Sorry for the inconvenience. Best regards, James R