email server blacklisted

Avatar
  • Answered
email was working fine for year - now mails to my most important customer get bounced
-on hold for 30 minutes on phone with inmotion - then call dropped
-stupid chat has 65 minute wait time (ie. useless)
-now support phone is giving busy signal
-inmotion seems to be falling apart
Avatar
Scott
Hello tpistor,

Unfortunately, today there is a larger than normal call volume. For that we do apologize. Our Systems team is aware of an issue where outgoing email was getting flagged as spam even when it was not. This was due to a change made in our anti-spam security. That issue has been resolved, so you should be able to send emails out without them getting flagged as spam.

Best Regards,
Scott M