Missing data on my end

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heartlandpetbeds.com

There is evidence that there may be a problem with my Open Cart Admin on my end.

I am working on an issue with reports on my end. A couple of days ago Arnel mentioned that he could see a recent order in my admin on his end. I see nothing (zero) on my end. No reports at all.

Yesterday Scott mentioned that he could see (missing orders) in the drop down status menu in Report>Orders. On my end I see everything else except (missing orders).

I have used IE and Firefox to investigate this. I have cleared the browser and cookies, and refreshed.

My interface on this end apparently has some bugs. Do you know what is happening?

r,

Simon
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johnpaulb-imhs1
Hello simonbk, Thank you for your question. To access the missing orders go to: Sales->Orders Then on the Orders page, click the drop-down box under the Status heading, and click Missing Orders. Now click the Filter button to the right. Here is a link to a screenshot, showing the Missing Orders menu listed. http://grab.by/ktvm If you have any further questions, feel free to post them below, or contact live Tech Support. They are available 24/7 via: Email: [email protected] Phone: 888-321-HOST (4678) 757-416-6575 (Intl.) & Chat (there is a link on the top right). Thank you, -John-Paul