How Do Existing Customers Get Advertised Discount Rates?

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InMotion is advertising $1 off monthly hosting plans and 6 months free hosting. How are these discounts made available to individuals who already are your customers?
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johnpaulb-imhs1
Hello [email protected], Thank you for your question. Typically we offer discounts for new customers, most likely when you signed up you received a similar discount. I recommend contacting the Billing department directly for questions related to pricing via: Email: [email protected] Phone: 888-321-HOST (4678) x4 757-416-6575 (Intl.) Thank you, -John-Paul