Follow up to Scotts Question
Hello Simonbk,
I tried to order a test item and when arriving at the shipping screen, I get no options. We would need exact instructions on how to get to that area so we can troubleshoot and test the issue.
Best Regards,
Scott M
heartlandpetbesd.com
Scott,
The only way you would not have gotten shipping options is if I neglected to add a particular State in the Geo Zones.
Use Ashville, Alabama 35953. I just used it and it comes up fine.
By the way, what were you using?
I tried to order a test item and when arriving at the shipping screen, I get no options. We would need exact instructions on how to get to that area so we can troubleshoot and test the issue.
Best Regards,
Scott M
heartlandpetbesd.com
Scott,
The only way you would not have gotten shipping options is if I neglected to add a particular State in the Geo Zones.
Use Ashville, Alabama 35953. I just used it and it comes up fine.
By the way, what were you using?
I tried with both a guest checkout and creating an account (under Scott M so feel free to delete it) and used Ashville Alabama 35953 as well as Beverly Hills California 90210 and I am not seeing any options under the Step 4 (Delivery Method). It simply stops me and does not allow me to go further.
I chose the first item under dog beds (Big Sky, with the Fern color option and the small size option)
Please let me know if there is anything else I need to do to see the options for testing.
Best Regards,
Scott M