Using "Customize" function in Bold-Grid

Avatar
  • updated
  • Answered

When I click on "Customize" within bold-grid to update menus, company logo and other settings that effect all pages I just get a blank page and am told that my page doesn't contain any widgets... where did all the content go?

Avatar
anonymous
  • Answered

Hello.

Thanks for posting your question regarding the Customize function not working in BoldGrid. I'm sorry to see that is happening. I recommend deactivating any other builder-type plugins that may be installed. Additionally, I would recommend reviewing the theme is a BoldGrid Certified theme and/or that you are using an Inspiration. If you continue to experience issues, you can always reach out to BoldGrid support for further assistance here.

I hope this helps!

Sincerely,

Carlos