How to set up email account in Outlook which is using Microsoft 365?
My email client is Outlook. My account is hooked to Microsoft 365 and the server is Microsoft Exchange. I switched to InMotion yesterday. However, I have trouble in setting up email accounts in Outlook which is hooked to the server of InMotion. My goal is to keep my email addresses the same as before so all my contacts will not aware that I changed the hosting service provider.
However, it looks like Outlook does not let me change the connection settings of my email accounts. I can add or remove accounts but cannot modify the connection setting. If I remove one of my email accounts and add it back automatically, it goes back to Microsoft 365. If I add it manually, I can add it pointing to InMotion server, However, by doing so, I will lose all my old emails. What can I do now? Any suggestion?
I did try to export my old emails to a pst file and import it back. However, I need a top level folder to import old emails to but Outlook does not allow me to create a top level folder. If I import it to the current folder, it will mess up everything.
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Satisfaction mark by rong yao 1 year ago
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Hello Rong Yao,
Thanks for the question about using Outlook with a different server. Your email client can use POP3, IMAP, or Microsoft (IMAP4). InMotion email servers use IMAP or POP3. Typically, the transfer is done in several steps:
There are 3rd party applications that you may consider, but they are usually not free.
Once you have completed migrating all of the emails from the old account to the new one, you can remove the old email addresses from Outlook and begin using the new ones.
I hope this helps to identify the steps you need to take. Please reference our articles for additional knowledge.
If you have any further questions or comments, please let us know.
Kindest Regards,
Arnel C.