What is the IMAP Prefix?

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What is the specific "prefix" i should enter into my iphone or macbook?

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IMH Support Agent 1
  • Answered

Hello,

Thank you for contacting us regarding the IMAP prefix for iPhone or Macbook. This should be set to "INBOX" using all caps and without the quotation marks. Here is a helpful link to our guide on Setting the IMAP Path Prefix on your iPhone for more information.

Thank you,

John-Paul