my domain I've owned for many years, now points to another company. I've never received any renewal info. Thanks.

Thanks for getting in contact with us! For your privacy and security, I have removed your personal information from your post. 

While we can provide general advice on the Support page, it sounds like you are having an issue related specifically to this domain. Please get in touch with our 24/7 Customer Support team directly, by chat, email, or telephone. They'll be able to assist you in resolving this issue as quickly as possible.