Error database connection

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  • updated
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Hello!

while connecting to a website https://www.worktime.com/ website keeps saying "Error establishing a database connection"

could this be related to an authentication issue?

Regards

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IMH Support Agent 2
  • Answered

Hello Jason,

Generally, a database connection error is related to an authentication or configuration issue.  Check out the steps in our database troubleshooting article to help with resolving the problem.

If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.