+2
Answered

Email and hosted websites are down.

frank 3 months ago in Server / Connectivity updated by oneill.sean76 2 weeks ago 2 3 duplicates

All email and websites that I hosts with Inmotion are down right now. Any idea when this will be resolved? I have been a happy in motion customer for years and this is the first time that I have seen this happen.

Answer

Answer
Answered

Hello and sorry for your issue. I see no reported issues on status.inmotionhosting.com.

Please try the following:

Clear your browser cache

Redo your email setup process if needed

If you're still having issues, please contact our 24/7 Live Support directly.

Duplicates 3

My website went down on Friday, lnmotion hosting support advised that the servers were undergoing unplanned maintenance. Yesterday they said that it is a Prestashop php issue - Cannot load Zend Guard Loader - extension already loaded. I have no programming knowledge but I tried changing all of the php versions available. 5.3 gives me a white screen. The other versions 5.4 up to 7.3 all give me the 500 server error. I have no idea what to do now, my business relies on my prestashop.

Answer
Answered

Hello and sorry for your issue. I see no reported issues on status.inmotionhosting.com.

Please try the following:

Clear your browser cache

Redo your email setup process if needed

If you're still having issues, please contact our 24/7 Live Support directly.