Website Not Opening After Pointing To Inmotion Hosting

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I pointed by domain to Inmotion Hosting nameservers but the site is still not opening even after 24 hours. 

When I point the same domain to my Bluehost hosting and its working perfectly. 

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I have used correct nameservers in my Namecheap account. Even I cleared cache of browser and tried in multiple PC and mobile browser and getting same problem. But when I change the Nameserver to Bluehost then it's working perfectly after propogation. Index.php file is just simple welcome message. 

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IMH Support Agent 2
  • Answered

Hello Amit,

Sorry for the problems with your domain name.  When I try to see any DNS information on your domain, there's nothing there.  This typically means that either the domain is still in propagation or the domain did not get properly pushed out.  When you change the nameservers, the authoritative DNS server is supposed to change to that new host.  This means that DNS would controlled at that new location.  However, in running a DIG command to get DNS information for the domain, it's showing nothing. You may need to speak with your domain registrar to find out why the DNS is not transferring.  They should be able to see what's happening with the domain.  If they believe that the change in DNS has occurred properly, then you will need to contact our live technical support team via phone/chat/email.  They will have the access to the server to determine what's causing the problem.

If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.