all hosts for 'charter.net' have been failing for a long time (and retry time not reached)

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I get this fatal error sending email to a specific address at charter.net about 1/3 of the time.  I generally forward the same email and it gets to the destination.

Is this on the InMotion end or the Charter end?  

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IMH Support Agent 3
  • Answered

To get more information, I'd advise contacting our live support team, so they can check the mail logs.