Hi! i've got the following error: "Resource Limit Is Reached", I checked the cpanel metrics, and it says "50/50 entry process", how do I solve it? i need my site online!!!
Hello Ignacio,
Sorry for the issue you're seeing with the resource limits. The error that you're seeing is related to how your site is using resources from the hosting server. Note that there may be various causes to this usage. This may vary based on the account type that you have and the software that you're using. You should go to How can I view my account's resource usage to get more information. Once you have more info, please file a support ticket with all of your account information so that they can investigate the issue. We cannot directly access the servers from the Support Center and the request requires account verification to proceed.
If you have any further questions or concerns, please let us know!
Kindest Regards,
Arnel C.
Thanks Arnel!
I've checked the cpanel metrics, and I have 50/50 entry process. I'm on "black monday" event so it's critical to have my site online ASAP.
Please let me know how to solve this or if you need aditional data.
Thank you!
Hello Ignacio,
Sorry for the issue you're seeing with the resource limits. The error that you're seeing is related to how your site is using resources from the hosting server. Note that there may be various causes to this usage. This may vary based on the account type that you have and the software that you're using. You should go to How can I view my account's resource usage to get more information. Once you have more info, please file a support ticket with all of your account information so that they can investigate the issue. We cannot directly access the servers from the Support Center and the request requires account verification to proceed.
If you have any further questions or concerns, please let us know!
Kindest Regards,
Arnel C.
Thanks Arnel!
I've checked the cpanel metrics, and I have 50/50 entry process. I'm on "black monday" event so it's critical to have my site online ASAP.
Please let me know how to solve this or if you need aditional data.
Thank you!
Hello Ignacio,
If you're facing time-restraints, then you should contact our live technical support team via chat or phone. Advise them of your time requirements for resolution. We can't resolve that issue on the support center website. As I said earlier, you will need to provide more information on the account and as much detail regarding the issue as possible via a support ticket (if you have not contacted support via chat/phone).