Our SSL certificate is expired!
how do we renew?
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Hi, Heather! The solution will depend on what type of SSL certificate you are using.
If you are using our free AutoSSL, it should renew automatically-- so it not renewing is likely due to an error. You can try running AutoSSL again from cPanel.
If you have a VPS and the free AutoSSL did not renew, it is likely due to a cPanel error that can be fixed by following this guide.
If you have a purchased SSL, either one from InMotion or a third party, you can either:
1) Remove the old SSL and switch to AutoSSL
2) Purchase and install a new SSL. (If you purchase one from us, we'll install it for you!)
While I'm discussing it, please keep in mind that the main reason for purchasing a premium SSL is that certain e-commerce and payment platforms require it. If you just have something like a portfolio or blog website, you'll usually be fine with AutoSSL. Hope that helps!
Hi, Heather! The solution will depend on what type of SSL certificate you are using.
If you are using our free AutoSSL, it should renew automatically-- so it not renewing is likely due to an error. You can try running AutoSSL again from cPanel.
If you have a VPS and the free AutoSSL did not renew, it is likely due to a cPanel error that can be fixed by following this guide.
If you have a purchased SSL, either one from InMotion or a third party, you can either:
1) Remove the old SSL and switch to AutoSSL
2) Purchase and install a new SSL. (If you purchase one from us, we'll install it for you!)
While I'm discussing it, please keep in mind that the main reason for purchasing a premium SSL is that certain e-commerce and payment platforms require it. If you just have something like a portfolio or blog website, you'll usually be fine with AutoSSL. Hope that helps!