NOT using Forwarders any more, but my outgoing emails are still being marked spam

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NINE Language Solutions
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  • Answered

I am using gmail as my client using POP3 SSL.  I had forwarders on, but I deleted all the forwarders.  I no longer receive incoming regular work emails as spam.  However, my outgoing emails are still being marked as spam.  Any way to resolve this issue?

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Satisfaction mark by NINE Language Solutions 4 years ago

Hello gives me spam.  With test, gives me spam.  For years, our regular work related emails never got marked spam.  No, it does not bounce back.

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Replies 3
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IMH Support Agent 2
  • Answered

Hello Nine Language Solutions,


Sorry for the issues with your outgoing emails being marked as spam.  There are many possible causes of outgoing emails being marked as spam.  If you test a "hello" email, does it get marked a spam?  Or, are you getting a 550 Error - is this email marked as spam, or is there a bounce-back error? If that is the case, make sure you click on the link and follow the steps in the article.  If you continue to have problems and need immediate assistance, please contact our live technical support department.


If you have any further questions or concerns, please let us know!

Kindest Regards,
Arnel C.

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NINE Language Solutions
Quote from IMH Support Agent 2

Hello Nine Language Solutions,


Sorry for the issues with your outgoing emails being marked as spam.  There are many possible causes of outgoing emails being marked as spam.  If you test a "hello" email, does it get marked a spam?  Or, are you getting a 550 Error - is this email marked as spam, or is there a bounce-back error? If that is the case, make sure you click on the link and follow the steps in the article.  If you continue to have problems and need immediate assistance, please contact our live technical support department.


If you have any further questions or concerns, please let us know!

Kindest Regards,
Arnel C.

Hello gives me spam. With test, gives me spam. For years, our regular work related emails never got marked spam. No, it does not bounce back.

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0
IMH Support Agent 2
Quote from NINE Language Solutions

Hello gives me spam. With test, gives me spam. For years, our regular work related emails never got marked spam. No, it does not bounce back.

If an email is being marked as spam, then there is typically a bounce-back.  That is how you know it's being marked as spam. If you're repeatedly unable to send emails, then please contact our live tech support team, they will be able to access your account and look at the server to determine what's causing the issue.  It would help to have a copy of the bounce-back message identifying your email a spam.