Site is not displaying now. Warning: require(/home/isabel13/public_html/wp-includes/class-wp-hook.php): failed to open stream: No such file or directory in /home/isabel13/public_html/wp-includes/plugin.php on line 25 Fatal error: require(): Failed openin

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anonymous
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Hi Linda! This error usually seems related to a theme or plugin that has not been updated and is thus looking for something that isn't there. 

First, please make sure that the filepath you listed is the same one your server is currently using. If all of your configuration data is set up for /home/isabel13/public_html and your site/cPanel say something different, that could cause this error. 

If those match, try moving your PHP version back to an older one like 5.6. That may allow you to access the site and update your themes/plugins. 


If that does not work, you an always try temporarily deactivating your plugins and setting things back to a default theme-- though be sure that you have taken backups before doing so, especially of the database.

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anonymous
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  • Answered

Hi Linda! This error usually seems related to a theme or plugin that has not been updated and is thus looking for something that isn't there. 

First, please make sure that the filepath you listed is the same one your server is currently using. If all of your configuration data is set up for /home/isabel13/public_html and your site/cPanel say something different, that could cause this error. 

If those match, try moving your PHP version back to an older one like 5.6. That may allow you to access the site and update your themes/plugins. 


If that does not work, you an always try temporarily deactivating your plugins and setting things back to a default theme-- though be sure that you have taken backups before doing so, especially of the database.