Cannot receive or send emails - SMTP Error (452): Failed to set sender "email" (Space shortage, please try again)

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IMH Support Agent 2
  • Answered

Hello Arniel.candilansa,

Sorry for the problem with your emails.  The error message you're getting is indicating that you are out of space. If you are not the administrator for the email account, then you will need to contact that person in order to add more space, if possible.  You can also remove old messages and free up space in order to start receiving emails again.  If you require further assistance you can contact our live technical support team.  They will be able to access your accounts directly with proper verification of the account.

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.