I am not receiving emails from from .us addresses (ie. [email protected]). Is there a way to fix that?

Avatar
  • updated
  • Answered

How would you rate the customer service you received?

Satisfaction mark by jchristiansen 4 years ago

Add a comment about quality of support you received (optional):

Avatar
IMH Support Agent 2
  • Answered

Hello Jchristiansen,

Sorry for the problem with receiving emails from ".us" addresses.  You can login to cPanel, and then click on Professional Spam Filter. Select the domain you're dealing with, and then whitelist the sender email domain or address.


If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.