my login id is my old e-mail account. This account (former employer) has suspended that address and I cannot log in with existing credentials

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old e-mail is not working to log into account

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IMH Support Agent 2
  • Answered

Hello Mike

Apologies for the problem with access to your old email account.  Unfortunately, if your former employer is not permitting access to your account, then we have no way to access it ourselves.  You will need to contact your former employer who appears to be the administrator for the email server and request access to your account.  If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.