Sending mail is very slow

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Hi,
longtime customer here - lately sending mail by smtp through the secure200 server has been pretty slow, taking sometimes almost a minute to send a few hundred byte text email. I've tried many different settings and the ones that work are all slow. Is that server overloaded?
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Arn
Hello Paul, Sorry for the problem with the email server slowly sending your messages. The problem could be either a network or server related issue. In order determine the problem you will need to work with our live technical support team. >Run a ping/traceroute diagnostic to the server to see if there is a network issue. You will need to submit the results to the live technical support team via ticket so that they can determine cause of the problem. I hope that helps to answer your question! If you require further assistance, please let us know! Regards, Arnel C.