what happens to my money if my purchase can't be verified

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i purchased a web hosting plan, my card has be deducted but there is difficulty in verifying my account, what happens to my money if my account cannot be verified?
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IMH Support Agent 5
Hello,

Thank you for your question about hosting plans and billing. Our Customer Service team is available 24/7 to answer any questions you may have. Questions posted in our Support forum are public, thus we do not provide account-related advice or information. However, I would expect that you should hear back from the customer service team soon if you have not already.

Best,
Christopher M.