Can not acces to store

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semjonova
  • Answered
When I try to access my store www.nybrand.net , this message show up :
Not Found
The requested URL /index.php was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Please help!
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0
IMH Support Agent 5
Hello semjonova, Thank you for your question about this "404 Not Found" error. This error is very specific about what the problem is. It looks like there are files missing in your document root directory. The browser cannot find the index file, so it is throwing this error. I advise using your favorite file management method to access your server and see if the files have been renamed, deleted, or otherwise corrupted. Best, Christopher M.