how to troubleshoot the slowness issue

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i have read your article about ping and tracert command. its very useful to me and i stil looking more information about troubleshooting the network issue.. what i should do . i f i find the network issue by using tracert and ping command. how to troubleshoot the issue which is found by using tracert . is there any other possible way to find the network issue rather than tracert and ping command .. i could to know more about the supporting the ospf network and eigrp network
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Scott
Hello,

Thank you for your question on troubleshooting network slowness. If you run the traceroute and discover that there is an issue within your own network, we are not able to assist as we have no way to troubleshoot. You will need to contact your local technician or Internet Service Provider to assist you.

Kindest Regards,
Scott M