Thank you for your question regarding checking on the status of a support ticket. Yes, it is true that there is no interface to check on the status of a ticket at this time.
But, keep in mind there will be no additional information to view there, since any interactions or changes in ticket status immediately, and automatically sends an email notification to the ticket creator.
So if you do not receive an email notification, there has been no status changes to the ticket.
Thank you for your question regarding checking on the status of a support ticket. Yes, it is true that there is no interface to check on the status of a ticket at this time.
But, keep in mind there will be no additional information to view there, since any interactions or changes in ticket status immediately, and automatically sends an email notification to the ticket creator.
So if you do not receive an email notification, there has been no status changes to the ticket.
Thank you,
John-Paul