Unable to see page edit in Wordpress admin

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My site isnt displaying on the side this url: problemsolver.ca/ryan-rennie but rather only problemsolver.ca/ryan-rennie-3. Not sure whats going on. Furthermore my theme Ultimatum comes with wonderloops which houses my visual composer designs. Deleted loops that have been "permanently deleted" still show on the layout list but shouldn't. Inmotion cs suggested i reach out here for a guru to identify the cause. Your suggestions are most welcome and solutions to the front.
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Arn
Hello, Sorry to hear that you are having problems with your WordPress site. You need to check your URL settings in the WordPress admin. We do not have access to your admin in order to check those settings. Additionally, if files have been deleted, we cannot restore them unless you have a backup. If you have not tried to request a restoration of the last backup of your site, you may want to consider doing so. You can request that a backup be restored through AMP. Before you do that, though, make sure that you have made a backup of your current installation through cPanel. Something or someone changed your URL settings as the domain name. These settings can be set in the WordPress Admin, so I would check there to see what is set. Apologies that we cannot fix that issue here in the Support Center. It will require that the live technical support team restore the files that they can. If you have any further questions, please let us know. Kindest regards, Arnel C.