How to change account direction

  • Answered
We are a new customer. We have migrated a site from another hosting company which is in a different cpanel account. Our main URL is being directed to our initial cpanel account and not the migrated account. How do I change our main site url to be directed to the migrated account?
Hello kvanderhart, Thank you for contacting us about directing traffic to your migrated account. If your site is already on how servers, you can point the domain to our nameservers, which should direct the world to look on our servers for your site. Alterately, if you want your Nameservers pointed/hosted elsewhere, you can direct the domain to our servers with an 'a record' pointing to your Shared IP. Be sure to allow up to 24 hours for the DNS changes to propagate globally. If you have any further questions, feel free to post them below. Thank you, John-Paul