I can´t receive emails on my accounts

  • Answered
Previously, I had my domain with other hosting server.
Now that I changed to Inmotion hosting, I have problems to receive emails on all accounts.
I made some tests sending mails from my gmail account to a my domain account.
Also, in email authentication on cpanel appear the message:

Status: Enabled WARNING: The system cannot verify that this server is an authoritative nameserver for “mydomain.mx)”. [?]

Thanks for your answers.
Hello, Thank you for contacting us about issues receiving email on your accounts. I looked at the MX records for the domain (you provided privately), and they are pointed to Google. But, there is another entry included, that points to our server. Notice the first line (I marked out your address with asterisks for security purposes): segucam.mx. 14399 IN MX 25 segu***.mx. segucam.mx. 14399 IN MX 0 aspmx.l.google.com. segucam.mx. 14399 IN MX 5 alt1.aspmx.l.google.com. segucam.mx. 14399 IN MX 5 alt2.aspmx.l.google.com. segucam.mx. 14399 IN MX 10 aspmx2.googlemail.com. segucam.mx. 14399 IN MX 10 aspmx3.googlemail.com. If you want to continue hosting your email with Google, remove this first line from your MX records. If you want to host your email with us, create the email accounts on our servers, then remove the google MX settings. Be sure to allow up to 24 hours for any DNS changes (such as MX record modifications) to propagate globally. Let us know if you have any further questions. Thank you, John-Paul