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Answered

Joomla 2.5 - Cant get old urls to redirect to new domain

InMotionFans 5 years ago 0
Recently changed main domain on website from one domain to another, that worked fine but can't seem to get rid of old URL's and 301 redirect to new site. I have duplicates of all links and content for old and new site. Called support many times, tried htaccess changes, set-up redirects, upload changed database with new domain replaced in it (get errors), deleted old and uploaded new with new domain replacing it. Nothing works, any ideas?
Hello, Thank you for contacting us about issues redirecting old URL's to new domains. Here is a link to our helpful guide on Changing the URL of a Joomla Website. We are happy to help you troubleshoot further, but will need some additional information. What errors did you get when you attempted to "upload changed database with new domain replaced in it"? Is the old domain still added to your account? Is it added as a Parked, Addon domain, or in a separate cPanel, etc? Please include any additional information, and links that will help us test an replicate the issue. We will continue to investigate further, and post any updated information we can determine. If you have any further questions, feel free to post them below. Thank you, John-Paul