Welcome to the InMotion Hosting
Community Support Center!

It's time to get an answer! Our Customer Community Team monitors questions between 9am - 5pm ET, Monday - Friday!


Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

Forward emails from specific sender

10_ray 2 years ago in Email / Everything Email 0
I would like to ask how to setup forwarder only for emails that are from a specific sender? Thanks
0
Answered

Whitelisted email continues to go to Junk Mail

mansam888@aol.com 2 years ago in Email / Everything Email 0
I hope someone can help me. I'm a Realtor & when someone registers on my website, I get sent from my company the name & specifics of the person. I have whitelisted & even created rules from that email address but that address continues to go into my junk folder! Help???
0
Answered

Whitelisted email goes to Junk

InMotionFans 2 years ago in Email / Everything Email 0
I hope someone can help me. I'm a Realtor & when someone registers on my website, I get sent from my company the name & specifics of the person. I have whitelisted & even created rules from that email address but that address continues to go into my junk folder! Help???
0
Answered

Sharing of Address Books

10_ray 3 years ago in Email / Everything Email 0
I would like to ask how to share my address book to other email users in my domain? and secondly, is it possible that address books in outlook and horde to sync? so that I won't have to worry about separate address books depending on where I log in to my email
0
Answered

Piping Email to PHP Script

inmoFan 3 years ago in Email / Everything Email 0
I am setting up filters on one of my email addresses, so that when it receives an email including a specific string, the filter pipes it to the program at username/foldername/script.php. I have tried many variations to get it to the right place so it can be processed, does it have to be, including /home/username/foldername/script.php, I looked at so many different things. username is my account, foldername is permission 0700 like cpanel.net recommended, I tried with and without the hashbang #!/usr/bin/php -q so please give direction.
0
Answered

Logging into SpamExperts for 1st time

InMotionFans 3 years ago in Email / Everything Email 0
When trying to Log into SpamExperts for 1st time, I klicked on the Retrieve log-in link button of http://se.servconfig.com, entered my domain, Click on the Submit button, checked my info@ email account (which I already have) for an email entitled "Temporary link to change your password" but could not find. Please advice.
M. Osman
0
Answered

Insecure connection warning for email login

InMotionFans 3 years ago in Email / Everything Email 0
When I go to webmail.whateverwebsiteimlogginginto.com I get a warning that the connection is not secure and that logins could be compromised. Firefox says that "The owner of webmail.maskspa.com has configured their website improperly." Is there something I can do to fix this?
0
Answered

Email I did not send is bouncing back

InMotionFans 3 years ago in Email / Everything Email 0
When I look at my email online, I'm seeing a lot of bounce backs from my username/domain, which I never use. The subject line is gibberish and the "To:" addresses are not ones I recognize. Does this mean that somehow email is being generated from my account without my knowledge?
0
Answered

Migration from old, non-cPanel host, using gmail

InMotionFans 3 years ago in Email / Everything Email 0
I'm still a bit confused as to what the necessary steps are for migrating my emails to my new inmotion server/host.

My current/old host doesn't use cPanel, they have their own control panel. I check, receive, send, manage and sync my info@mydomain.com emails via gmail.

What are the necessary steps for me in this case to ensure seamless email communication and no losses while/after migrating to the new inMotion server/host?
0
Answered

webmail keeps defaulting in Firefox

InMotionFans 3 years ago in Email / Everything Email 0
Hi,
I prefer to check emails using webmail rather than a mail client like Outlook. I noticed recently when using Firefox and entering my email address, after the SquirrelMail page comes up the browser then defaults right back to the default login page as if I didn't enter my email name and password. I decided to try opening my webmail using Internet explorer and its working fine. Tried it also using Safari on my ipad and works fine there too. Cant seem to figure out the issue with Firefox and nobody seems to be posting a similar issue online. I reinstalled Firefox and removed all my add-ons and plugins but still having the issue.