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Answered

How to manage old transferred site live while working on new BoldGrid site

cflynn 1 month ago in WordPress / BoldGrid updated by Carlos D (Content Marketing Coordinator) 1 month ago 1

Once I copy my old website files over from my old host, I want to have that site live while I work on a brand new site using BoldGrid. 

Should I set up the BoldGrid site under a subdomain and then when I'm ready, move it over to the root domain?

Basically I want to have a non-prod environment for BoldGrid, my old site with a different CMS live, and then replace my old site once development is done.  I'm thinking I should use subdomains for that?

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Answered

Boldgrid vacation theme glitch

steveslazarus 1 month ago in WordPress / BoldGrid updated by John-Paul B (Content Marketing Coordinator) 1 month ago 1

I am having difficulty customizing my Boldgrid Wordpress website. On all my pages except the front page, there is a banner area with a dark gray patterned background right below my site logo that I'm unable to edit or get rid of. I went through the customize menus but couldn't find a way to edit. When I look at individual pages it's not there. Here is a pic:

I contacted your chat support, but was unable to solve the problem or provide me with any sort of guidance. I did a google search and found that others had the same problem:

https://www.boldgrid.com/support/question/why-is-there-a-random-picture-under-the-header-on-every-page/?order_by=oldest#anonymousUser

I am building the simplest of websites. I was sold on the premise that Boldgrid/WordPress/Inmotion were the best possible option because of CUSTOMER SUPPORT. How is it that I can't edit a simple background pattern out of a template and your tech support can't do better than to say good luck? Is there ANYONE at your organization who can help me?