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  1. Forum: Community Support
  2. Technical Support
  3. WordPress
  4. BoldGrid
0
Answered

can i use squarespace web builder through inmotion?

onlychild 2 months ago in WordPress / BoldGrid • updated by Stormy Scott (Content Marketing Coordinator) 2 months ago • 1
0
Answered

Cant manage my BoldGrid because of a boldgrid backup error

rigidexteriors 2 months ago in WordPress / BoldGrid • updated by Stormy Scott (Content Marketing Coordinator) 2 months ago • 1

Fatal error: Cannot redeclare Boldgrid\Library\Util\wp_rand() (previously declared in /home/rigide6/public_html/wp-content/plugins/boldgrid-backup/vendor/boldgrid/library/src/Util/Load.php:162) in /home/rigide6/public_html/wp-content/plugins/boldgrid-backup/vendor/boldgrid/library/src/Util/Load.php on line 162

The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

0
Answered

How to manage old transferred site live while working on new BoldGrid site

cflynn 4 months ago in WordPress / BoldGrid • updated by Carlos D (Content Marketing Coordinator) 4 months ago • 1

Once I copy my old website files over from my old host, I want to have that site live while I work on a brand new site using BoldGrid. 

Should I set up the BoldGrid site under a subdomain and then when I'm ready, move it over to the root domain?

Basically I want to have a non-prod environment for BoldGrid, my old site with a different CMS live, and then replace my old site once development is done.  I'm thinking I should use subdomains for that?

0
Answered

Boldgrid vacation theme glitch

steveslazarus 4 months ago in WordPress / BoldGrid • updated by John-Paul B (Content Marketing Coordinator) 4 months ago • 1

I am having difficulty customizing my Boldgrid Wordpress website. On all my pages except the front page, there is a banner area with a dark gray patterned background right below my site logo that I'm unable to edit or get rid of. I went through the customize menus but couldn't find a way to edit. When I look at individual pages it's not there. Here is a pic:

I contacted your chat support, but was unable to solve the problem or provide me with any sort of guidance. I did a google search and found that others had the same problem:

https://www.boldgrid.com/support/question/why-is-there-a-random-picture-under-the-header-on-every-page/?order_by=oldest#anonymousUser

I am building the simplest of websites. I was sold on the premise that Boldgrid/WordPress/Inmotion were the best possible option because of CUSTOMER SUPPORT. How is it that I can't edit a simple background pattern out of a template and your tech support can't do better than to say good luck? Is there ANYONE at your organization who can help me?



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