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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

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Answered

why i cant receive emails

info 4 days ago in Email / Email Troubleshooting updated by Stormy Scott (Content Marketing Coordinator) 3 days ago 1
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Email is sometimes blocked

russfullcycle 2 weeks ago in Email / Email Troubleshooting updated 2 weeks ago 2

We use gmail to send and receive email, but use our inmotionhosting.com domain. Frequently, we get this rejection message. Sometimes the message still goes through. Somettimes not. How do we prevent this from happening? This message was created automat

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What's happening? When will mail be flowing again?

henry 4 weeks ago in Email / Email Troubleshooting updated by Stormy Scott (Content Marketing Coordinator) 4 weeks ago 1
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Problems with email account credentials

Larry Fenster 4 weeks ago in Email / Email Troubleshooting updated by Arnel C (Content Marketing Coordinator) 4 weeks ago 1

We use your email. I am having a problem with the passwords for larry@savorypalate.com and larry@fensters.com They work on my iphone, but not on my PC. I need to change the passwords for these two. How can I make that happen?

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This is my question

my-fb-user 7 years ago in Email / Email Client Setup 0
These are my question details.
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here <a href='http://google.com'>dog</a>

inmoti6 7 years ago in Email / Email Client Setup 0
sadf < asdflksdaf oi
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Answered

e-mail tools order of precendence

ChrisJScott 7 years ago in Email / Fighting Spam 0
I'm using a combination of Spamassassin, Boxtrapper and User Level Filtering to fight spam in my email account. I'm trying to figure out which tools are applied in which order on incoming e-mails and I can't quite figure it out.

For example, I have a user level filtering rule that states if an incoming messages contains a certain name that that message should be deleted. Running a test on the rule w/ a sample shows that the rule is working.

However, the message is never deleted; it's just marked as spam by Spamassassin. This suggests that messages hit Spamassassin before they make it to User Level Filtering and, further, that messages marked as spam (and, thus, moved to my spam folder) are never subsequently run through my User Level Filtering Rules.

But then I see the occasional message show up in Boxtrapper that has the ***SPAM*** tag at the beginning of the subject line (but it's rare).

Very confusing.

Can somebody explain to me this ordr of precedence?
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Answered

Why does the mail SSL certificate dialog box keep popping up all the time?

arkajon 7 years ago in Email / Outlook 0
Why does the mail SSL certificate dialog box keep popping up all the time?

All our other accounts are POP3 and work however we have one email account that is IMAP it sends and receives email ok. However Outlook keeps Popping up with an annoying message about "CA root certificate". It will not accept it once and go away.
Do you know what could be causing this?

Regards
Chris