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Answered

Cant manage my BoldGrid because of a boldgrid backup error

rigidexteriors 2 weeks ago in WordPress / BoldGrid updated by Stormy Scott (Content Marketing Coordinator) 2 weeks ago 1

Fatal error: Cannot redeclare Boldgrid\Library\Util\wp_rand() (previously declared in /home/rigide6/public_html/wp-content/plugins/boldgrid-backup/vendor/boldgrid/library/src/Util/Load.php:162) in /home/rigide6/public_html/wp-content/plugins/boldgrid-backup/vendor/boldgrid/library/src/Util/Load.php on line 162

The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

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Answered

set central time zone

grnoles 2 weeks ago in Technical Support / WordPress updated by Stormy Scott (Content Marketing Coordinator) 2 weeks ago 1

I live in central time zone but the web page is showing eastern time zone, How to I set to central time zone

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Answered

This is a WP question... Say I've created a Page in the WP dashboard that contains text and a graphic. That page will have an URL, but where within the WP install or the SQL DB does the file that contains this content residue so that I can view it?

Vinyljunky 3 weeks ago in Technical Support / WordPress updated by Stormy Scott (Content Marketing Coordinator) 3 weeks ago 1

Say I've created a Page in the WP dashboard that contains text and a graphic. That page will have an URL, but where within the WP install or the SQL DB does the file that contains this content residue so that I can view it?

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Answered

Newspaper 9 - Sticky post issue

baldwinjb 1 month ago in Technical Support / WordPress updated by Arnel C (Content Marketing Coordinator) 1 month ago 1

Why won't a post that is marked as "sticky" stick to the sidebar in Newspaper 9? I am not a programmer.

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Answered

Calling wp_remote_get for a URL on our site

mab 1 month ago in Technical Support / WordPress updated by John-Paul B (Content Marketing Coordinator) 1 month ago 1

I want to call wp_remote_get for a URL on our site (to assemble a report based on the content of multiple pages). The call times out, but a test cal to an external site works; so I assume internal requests are blocked. How do I allow the internal wp_remote_get to return a response?

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Answered

Can't Access wp-admin

Mario Rdz. 2 months ago in Technical Support / WordPress updated by John-Paul B (Content Marketing Coordinator) 2 months ago 1

Currently i can't acces to my wp-admin, the url is https://eldecidor.com.mx/wp-admin and the page show me "Not available" it's urgent solve this issue, thanks a lot!

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Answered

WordPress Woocommerce extension issue

info 2 months ago in Technical Support / WordPress updated by Arnel C (Content Marketing Coordinator) 2 months ago 1

Woocommerce extension requires FPDF. How is this installed on my VPS Server?

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Answered

How to test the backup by restore the WP site ?

jacob.siu 2 months ago in Technical Support / WordPress updated by JT S. (Content Marketing Coordinator) 2 months ago 3

I have a outdated WP site and what to upgrade. I use your backup and generate a tar.zip file and download to my PC.

I want to make a test to restore the site from the backup. May I know how ?

If restore is OK then I will update the WP site. Thanks


Remark: The tar.gz has both wp-content directory and softsql.sql.

               Is that possible for me to restore the same to my home PC, a Linux ? My experience with another WP site I just

               download the content + import the SQL + change option then I can see the whole site again ... 

               I just want to have a way to confirm the backup is ok. Thx