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We welcome new discussions and questions. Before posting we do ask that you do a quick search first to see if your topic has already been addressed. 

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Answered

How do I redirect a domain to a web page?

jr0410 1 year ago in Server / General Server Setup updated by John-Paul B (Content Marketing Coordinator) 1 year ago 3

I need to redirect fatherbakerkofc.com to http://uknight.org/?CNO=2243

How can I do so from the control panel? 

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Answered

unable to renew my ssl

Abhilash 1 year ago in Server / General Server Setup updated by Arnel C (Content Marketing Coordinator) 11 months ago 2
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Answered

ns1 or ns2

what's the difference between your host name NS1 and ns 2? Do I need both or can I can I choose either one?

Answer

Hello, Gerard! Most registrars require you to input at least two nameservers for a domain. That way, there is a backup in case something goes wrong. You should usually use both.

Both nameservers work the same way, but they have different IP addresses and are on different coasts of the US. That way, even under extreme circumstances there will always be one available! Hope that explanation helps. 

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Answered

how to lower filtering level

Kenneth Ahn 1 month ago in Server / General Server Setup updated by Arnel C (Content Marketing Coordinator) 1 month ago 1
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Answered

linking GitHub repository to a godaddy domain through InMotion

emliy3vivian92 2 months ago in Server / General Server Setup updated by Chris M (Content Marketing Coordinator) 4 days ago 1

I'm trying to link a GitHub repository to a domain through godaddy hosted through InMotion. I'm new to this so any help would be appreciated.

Answer

Sorry to hear you're having trouble setting up Github. I'd like to help, but I'm not sure exactly what you are trying to do. Could you please provide a bit more detail regarding what you mean by a Github repository to a domain through godaddy hosted through InMotion? There are a few different ways to interpret that and I'm not sure what exactly you're trying to do. 

Please describe things in a bit more detail and we'll do what we can to help!

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Answered

How can i reinstall the system on inmotion managed VPS or resetting it to defaults?

mohamed.amro 3 months ago in Server / General Server Setup updated by Ronnie H. (Content Marketing Coordinator) 3 months ago 1

Hi , How can i reinstall the system on inmotion managed VPS or resetting it to defaults? like the Re-Os feature in the cloud VPS!


Thanks!

Answer

Hi Mohamed! This is actually easy to do: just submit a verified ticket request and ask that your VPS be reset to that of a new VPS.

Please keep in mind though, that this will delete all data on the server. This includes any extra accounts you have created. Everything on your plan will be gone; it will be like you just purchased a new plan. 

(Also, the agent assisting you may ask for your confirmation multiple times to be careful. We do not want to accidentally erase anything!)

Anyway, once you are ready and have saved all data you wish to save to an external source (another server, your PC, etc.), just submit that ticket and we will take care of it. Hope that helps!

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Answered

How to set up hosting on a sub domain?

JustRiding 3 months ago in Server / General Server Setup updated by Ronnie H. (Content Marketing Coordinator) 3 months ago 1

We are currently developing a new mini site which is a bolt on of our main site, we set up the sub domain. Our developer wants access to our "server" I am assuming we need to set up hosting on the sub domain and grant her access to this.. we have no idea how to do this at all.. 

Can anyone advise please?

We do not want the developer to have access to our main cpanel.

Answer

Don't worry, this is quite manageable! First, you will need to create a subdomain in cPanel. Then, you can either create your new site on that subdomain or make a copy of the site you're going to be working on

Now as for your developer-- if your site is a WordPress site, you may only need to add a new WordPress user with Administrative access to the staging site. If that isn't enough, the best way to provide access without providing cPanel access is to create an FTP Account for your developer in addition to the WordPress user. This will allow your developer to edit files on the server, but only for the site folder you specify. 

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Answered

setup python app

Purav Thakkar 3 months ago in Server / General Server Setup updated by JT S. (Technical Writer) 3 months ago 1

I am not able to see Setup Python App in software section in cPanel, can you please let me know how can I enable that

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Answered

FTP not pointed to domain

Changes in file manager is not reflecting to my domain -http://www.greensourcejanitorial.com/