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I've set up a subdomain through CPANEL pointing to my BigCommerce store shop.ultimategaming.net -> store-qtuskq975m.mybigcommerce.com
It hasn't propagated in more than 15 hours (I know CPANEL takes max 8 hours). I've also tried setting up an A RECORD instead pointing to my store's IP address, also to no avail. I switched it back to CPANEL as per BigCommerce support's instructions. They told me they couldn't locate the DNS and that I should get in touch with you to see what the problem is?
Thank you :)
Customer support service by UserEcho