Welcome to the InMotion Hosting
Community Support Center!

It's time to get an answer! Our Customer Community Team monitors questions between 9am - 6pm ET, Monday - Friday!


Be sure to be specific with your question. The more details you can provide, the better the answers will be. If you're having a problem, please include steps that we can take to replicate the problem.


Learn more about how to get the most out of our Community Support Center!

Please keep in mind that your question will be public, so please do NOT post any sensitive information, such as email addresses, usernames, or passwords.
0
Answered

How to make unique login for members to see their account

ANDY B 3 months ago in Technical Support / Website updated 3 months ago 2

Building an HOA site--Need to know how to make unique login capability for HOA members to see their account and pay their HOA dues.

0
Answered

How to reset email password for in motion hosting

jrc 3 months ago in Technical Support / Email updated by John-Paul B (Content Marketing Coordinator) 3 months ago 1
0
Answered

Hello, I need help on redirecting my site's domain.

Sserwadda 3 months ago in Technical Support / cPanel updated by Carlos D (Content Marketing Coordinator) 3 months ago 1

Whenever I try, this below is the response I get.

There was an error adding the redirect.

You cannot redirect "my.domain.name\.com\ " to "http://www.my.domain.name.com" as this will cause a redirection loop because "/home/bulamugroup/public_html" is the document root of one of your domains.


The site is built with wordpress and has subdomains that I all want redirected to a different server. I'll be grateful.

0
Under review

How do I Redirect http:// and non-www Requests to https://www.?

tim 3 months ago in Technical Support / Website updated by Carlos D (Content Marketing Coordinator) 3 months ago 1

When people visit my site without www or without https I would like them redirected to https://www.timgoodspeed.com

I have the following code in htaccess:

RewriteEngine On

RewriteCond %{HTTPS} !=on
RewriteRule ^(.*)$ https://www.timgoodspeed.com%{REQUEST_URI} [L,R=301,NE]


RewriteCond %{HTTP_HOST} ^timgoodspeed.com [NC]
RewriteRule ^(.*)$ https://www.timgoodspeed.com/$1 [L,R=301,NC]

It works in some cases, but if I visit http://timgoodspeed.com it does not redirect.

Can you help?

0
Answered

how to i synchronise my emails to my phone?

Mervyn Keegan 3 months ago in Technical Support / Email updated by Carlos D (Content Marketing Coordinator) 3 months ago 1
0
Answered

How do I Upgrade Softaculous to Include the WordPress Staging Feature?

it.admin 3 months ago in Technical Support / WordPress updated by Carlos D (Content Marketing Coordinator) 3 months ago 1

Softaculous 5.2.1 does not have WordPress STAGING, how to upgrade?


"Powered By Softaculous 5.2.1 © 2019" does not seem to have the WordPress STAGING capability. How can I get an upgraded version of it? (I have 5.2.6 on another host and it works great). Without converting to BoldGrid, how do I get STAGING for WP?

0
Answered

Can you let me back in so I can post to barfblog.com?

dpowell29 3 months ago in Technical Support / Website updated by John-Paul B (Content Marketing Coordinator) 3 months ago 1
0
Answered

My website isn’t working. How can we find out way?

wholesomehalo 3 months ago in Technical Support / Website updated by John-Paul B (Content Marketing Coordinator) 3 months ago 1
0
Answered

How do I change the default page for new accounts, suspensions, etc on my VPS-1000 server?

Jenni 3 months ago in cPanel / WHM updated by John-Paul B (Content Marketing Coordinator) 3 months ago 1

How do I change the default page for new accounts, suspensions, etc on my VPS-1000 server?  For instance the page suspension has text about inmotion hosting and nothing whatsoever about my business, my number, my email, etc.  I don't see how you guys can even help anyone who I have suspended so I need to change all of these default pages so I can deal with my web development clients' hosting myself.