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Email and hosted websites are down.

frank 3 months ago in Server / Connectivity updated by oneill.sean76 2 weeks ago 2

All email and websites that I hosts with Inmotion are down right now. Any idea when this will be resolved? I have been a happy in motion customer for years and this is the first time that I have seen this happen.


Hello and sorry for your issue. I see no reported issues on status.inmotionhosting.com.

Please try the following:

Clear your browser cache

Redo your email setup process if needed

If you're still having issues, please contact our 24/7 Live Support directly.


Installing Perl scripts with dependencies on my Hosting

Chocomochino 7 years ago in Server / General Server Setup 0
Hello i have perl scripts with the following library dependencies:


how can i be sure these will be available on my shared hosting?

How can I set up a dev environment?

nolanatnameless 7 years ago in Server / Server Usage 0
I want to have a copy of the site that I am able to test changes on before I push them to the public site. How would I do this?

Server Internal Error

Kenbower 7 years ago in Server / Server Usage 0
I get the following Error Message using FORMMAIL
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@kenbow5.kenbower.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Can anyone Help?

Server 130 very slow

Mike_In_SantaBarbara 7 years ago in Server / Server Usage 0
Server 130 is loading very, very, very slowly - often timing out. Non-database driven sites seem ok, though still load pretty slow.

What SSH Commands Help Diagnose Downtime?

jgvisual 7 years ago in Server / Server Usage 0
Like most customers with a VPS we've experienced downtime. Of course, when our websites go down we'd like to gather as much information about what's causing the downtime as possible so we can prevent it from happening again.

Once we log in to the server using SSH what commands do you all recommend running to determine where issues are coming from?

Also, are there any resources you would point us to so we can learn more about how to handle downtime for our websites?

Thank you.

mySQL settings

Virusys 7 years ago in Server / General Server Setup 0
I have a VPS with root access - how do I view (and change) mySQL settings?

Where do I find sql server name?

warrinercja 7 years ago in Server / Server Usage 0


rtpont 7 years ago in Server / General Server Setup 0
Ihave tried to install a acurax floating social media plugin and when insatlled i get the following message when I load the site:
Site error: the file /home/northc35/public_html/wp-content/plugins/premium-floating-social-media-icon/function.php requires the ionCube PHP Loader ioncube_loader_lin_5.3.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.

I have has to disable it in order for the site to operate.