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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

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Answered

How do I troubleshoot an issue receiving email?

pronege 8 months ago in Technical Support / Email updated by Carlos D (Content Marketing Coordinator) 8 months ago 1

I haven't received any admin emails since Tuesday

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Answered

Non-Hosting IMAP Settings

MotoMark 1 month ago in Technical Support / Email updated 1 month ago 2

I have switched email from InMotion to GSuite and I wish to migrate the emails into GSuite. What is the IMAP server address when your MX records no longer are directed to your server? 

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Answered

I want to see all my older email

Kimberly 2 months ago in Technical Support / Email updated by Arnel C (Content Marketing Coordinator) 2 months ago 1

see all older email

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Answered

Setting up an email client on a new computer - what do I enter?

sattard 2 months ago in Technical Support / Email updated by Arnel C (Content Marketing Coordinator) 2 months ago 1

i am setting up my email on a new desktop computer and i have to enter the incoming and outgoing server. What do I enter?

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Answered

How can we improve the security of our email?

Tracey 2 months ago in Technical Support / Email updated by Stormy Scott (Content Marketing Coordinator) 2 months ago 1

We share, via email, personal information among our staff about new clients and we want to be sure this information is kept secure. We are a small company with no dedicated IT person. What is the best assurance that our InMotion-hosted email is secure?

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Answered

cannot view calendar in outlook

Felicia 2 months ago in Technical Support / Email updated by Stormy Scott (Content Marketing Coordinator) 2 months ago 1

I have been using Outlook to access my inmotionhosting email. However, I realised that I cannot view my inmotionhosting calendar in outlook. Why is that? Is there a way to fix this?

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I was looking at some of the information for my domain (mabspc.com) and email information. It is saying there is a problem with the "DKIM" (TXT) Record and the "SPF" (TXT Record. How do I go about correcting these two errors?

mastertype 2 months ago in Technical Support / Email updated by Stormy Scott (Content Marketing Coordinator) 2 months ago 1

As noted above (in the header), I noticed that there are some errors associated with my "domain" name and email accounts. The errors say something to the effect that there is no "DKIM" or "SPF" (TXT) Record associated with my email or domain name (mabspc.com). I do not know how to go about fixing there errors.

I have noticed that I am receiving a lot of "junk" emails (and a some of them are supposedly coming from my email address). I am currently using "BoxTrapper" to try to catch and stop these emails. Is there a better (more efficient) way to totally stop these junk (SPAM) emails from coming in?

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Answered

How to migrate my email from Gsuite account to inmotion hosting

Jev 2 months ago in Technical Support / Email updated by Stormy Scott (Content Marketing Coordinator) 2 months ago 1