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Dear InMotion Hosting
I am getting reasonably regular feedback that some emails I have sent from Horde with my email address ( email@example.com ) do not always get through to the intended recipient. Horde is not giving me any indication that some my emails are failing to get through. I was expecting that if an email 'bounced back' so to speak I would be notified. Some of my students are simply not getting many of my messages (it seems).
Is there anything I can do about this problem or should I set up my email address on a platform other than Horde?
I create email accounts on my domain quite often that always auto-forward. Often times, I don't see the auto-forwarded email I am expecting. This prompts me to check the original account. I then don't see the email I am expecting. For example, I created a Ticketmaster account last week and a confirmation code was emailed to the account. This made me wonder if it was in SPAM, but no sign of the email in the original account. Has anyone experienced this? I want to ensure that all my emails are received, even if junk mail as oftentimes emails I receive are perceived as junk but are important to me.
Thanks for any advice!
Ie. a customer orders from our website but puts in the wrong email address which gets rejected.I can't find this email anywhere within wordpress/website backend.
Customer support service by UserEcho