Welcome to the InMotion Hosting
Community Support Center!

It's time to get an answer! Our InMotion Hosting Customer Community Team monitors all questions asked between 9am - 6pm ET, Monday - Friday!

Be sure to be specific with your question. The more details you can provide, the better the answers will be. If you're having a problem, please include steps that we can take to replicate the problem.


Please keep in mind that your question will be public, so please do NOT post any sensitive information, such as email addresses, usernames, or passwords.
+1
Answered

How do I troubleshoot an issue receiving email?

pronege 4 months ago in Technical Support / Email updated by Carlos D (Content Marketing Coordinator) 4 months ago 1

I haven't received any admin emails since Tuesday

0
Answered

Can Horde notify me when an email is not successfuly sent

tim.thornton 6 days ago in Technical Support / Email updated by John-Paul B (Content Marketing Coordinator) 5 days ago 1

Dear InMotion Hosting

I am getting reasonably regular feedback that some emails I have sent from Horde with my email address  ( tim.thornton@schoolofpoliticaleconomy.net ) do not always get through to the intended recipient. Horde is not giving me any indication that some my emails are failing to get through. I was expecting that if an email 'bounced back' so to speak I would be notified. Some of my students are simply not getting many of my messages (it seems). 

Is there anything I can do about this problem or should I set up my email address on a platform other than Horde? 

Best

Tim 

0
Answered

Problems with receiving email

Jon Ridgeway 6 days ago in Technical Support / Email updated by Arnel C (Content Marketing Coordinator) 6 days ago 1

Email receiving but not sending

0
Answered

I'm having problems receiving emails. Help!

Stuart 6 days ago in Technical Support / Email updated by Arnel C (Content Marketing Coordinator) 6 days ago 3

I have had microsoft 0ffice outlook for over10 yars but cannot get my emails off for 3 days. HELP?!

0
Answered

How do I fix this email error?

henry 1 week ago in Technical Support / Email updated by Arnel C (Content Marketing Coordinator) 6 days ago 1

Domain has exceeded the max emails per hour (2500/250 (1000%)) allowed. Message discarded.

0
Answered

Email not coming in

riddlemeright 2 weeks ago in Technical Support / Email updated by John-Paul B (Content Marketing Coordinator) 2 weeks ago 1

I create email accounts on my domain quite often that always auto-forward.  Often times, I don't see the auto-forwarded email I am expecting.  This prompts me to check the original account.  I then don't see the email I am expecting.  For example, I created a Ticketmaster account last week and a confirmation code was emailed to the account.  This made me wonder if it was in SPAM, but no sign of the email in the original account.  Has anyone experienced this?  I want to ensure that all my emails are received, even if junk mail as oftentimes emails I receive are perceived as junk but are important to me.

Thanks for any advice!

0
Answered

How do you change the email address which the mail server sends the "bounce-back" emails to?

simon 2 weeks ago in Technical Support / Email updated by John-Paul B (Content Marketing Coordinator) 2 weeks ago 1

Ie. a customer orders from our website but puts in the wrong email address which gets rejected.I can't find this email anywhere within wordpress/website backend. 

0
Answered

I can't remember my webmail password ?

info 2 weeks ago in Technical Support / Email updated by John-Paul B (Content Marketing Coordinator) 2 weeks ago 1