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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.


Owncloud Connection Issue

nekobaby 7 years ago in Our Software and Tools / Cpanel 0
I've installed Owncloud from the cpanel apps. Everything looks all setup correctly, but it is not possible to sync using my desktop, ipad, or iPhone apps. I think it may be an issue in the backend with the apaches handler or maybe even WebDAV.

It gives me a trying to connect/successfully connected message and then. . . .

It gives error 301:
Remote folder clientsync creation failed with error 301.
An ownCloud connection could not be established. Please check again

It looks like Owncloud was update end of last month, so maybe something changed?

I can log directly in through my browser with no problem and when I plug in the Website.com/owncloud/remote.php/WebDAV or
owncloud.website.com/remote.php/WebDAV I can login with no issues at all.

so I definitely think it's backend related somehow. Any ideas?

Mail Delivery Reports empty

ghjdfgfdg 7 years ago in Our Software and Tools / Cpanel 0

I'm trying to check if all emails sent thru my server are delivered, received, etc. I'm pretty sure they're been delivered by the server, but when I try to check for statistics using WHM/Email/Mail Delivery Reports, the list is always empty.

I've a VPS plan, is there any kind of configuration to be done?

Tks in advance,


says i don't have any installs and also says there is somehing in my root folder?

Jacquelyn 7 years ago in Our Software and Tools / Cpanel 0
Uninstalled wordpress - tried to install dolphin. Getting a “You cannot install more than one script in the root directory of a domain" error msg. I've looked at the page http://www.inmotionhosting.com/support/website/cpanel/how-to-solve-a-you-cannot-install-more-than-one-script-in-the-root-directory-of-a-domainq-error
But, that's not helping.

trying to install dolphin and getting an error msg. all the documentation is how to correct this problem using fantastico - which has been discontinued. I foll

Jacquelyn 7 years ago in Our Software and Tools / Cpanel 0
The following errors were found :

Installation cannot proceed because the following files already exist in the target folder :
Please delete these files or choose another folder.OR
Select the checkbox to overwrite all files and continue

Removing Apache modules

3abnwebmaster 7 years ago in Our Software and Tools / Whm 0
Hi, I have a VPS account. I'm trying to remove some of the default Apache modules. I see that all but a couple of them are compiled in. I've used EasyApache, but didn't see a place where I could select/deselect Apache modules. Is that possible, and if so, how would I do it?

I've edited this to add that I do see a section in EasyApache called "Apache Built-in Modules." But there are only 15 items checked there, including the MPM, etc., but if I do "httpd -l" it lists about 40 modules.

error installing svn

abain61 7 years ago in Our Software and Tools / Cpanel 0
I am trying to install SVNManager through Softaculous. I am getting an error

The htpassword file does not exist.

Not sure where to go from here?


How to create image gallery/registration/eshop as sub menu in web site builder?

I use Premium Web Builder for my web site. How do I create sub menu for image gallery/registration/eshop using web site builder? I can create main menu for these. However I want these inside a main menu. Do I need to migrate to Joomla or Drupal? If so, do I need to start all over again?
Thanks in advance for the support!

problem publishing a new website

I've gone thru the setup process and produced a simple website. When I attempt to publish via ftp I get
"The site cannot be published to the specified location.
Cannot publish to the specified host via FTP. Authorization failed."
When I clich on support on the same page it tells me
"Could not perform this operation
because the default mail client is not properly installed"
How do I fix this.

Cannot install Apache::GeoIP (1.99) in cPanel

ejbang 7 years ago in Our Software and Tools / Cpanel 0
I have trouble in installing Apache::GeoIP (1.99) perl module in cPanel.
Here are steps to reproduce the problem.
1. I log in AMP.
2. I link to cPanel.
3. I link to Perl Module Installer.
4. I click [Show Available Perl Module(s).
5. I browse Apache::GeoIP (1.99) perl module and click [Install] button of Apache::GeoIP (1.99).

then it is not installed saying as below:
CPAN: File::Temp loaded ok (v0.22)
CPAN: Parse::CPAN::Meta loaded ok (v1.4401)
CPAN: CPAN::Meta loaded ok (v2.112621)

CPAN.pm: Building R/RK/RKOBES/Apache-GeoIP-1.99.tar.gz

perl-64bit-hack: enabled
Please install either mod_perl 1 or mod_perl 2 first at Makefile.PL line 118.
No 'Makefile' createdCPAN: YAML loaded ok (v0.77)
/usr/local/cpanel/scripts/cpan_sandbox/x86_64/perl Makefile.PL PREFIX=/home/senaco5/perl/usr OTHERLDFLAGS=-L/usr/lib64 LDFLAGS=-L/usr/lib64 EXTRALIBDIR=/usr/lib64 -- NOT OK
Running make install
Make had some problems, won't install
Could not read metadata file. Falling back to other methods to determine prerequisites
perlmod--Install done

Would you tell me how to install it?