Welcome to the InMotion Hosting
Community Support Center!

It's time to get an answer! Our Customer Community Team monitors questions between 9am - 5pm ET, Monday - Friday!


Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

I can not open an FTP Connection in Cyberduck

When I enter my info into the server, username, password fields and then I choose Passive for the connect option, I am unable to connect. It says "opening FTP connection" to my website and then does not ever quite get the job done.
0
Answered

CyberDuck FTP Edited files

TimCRNA 4 years ago in FTP & File Management / Cyberduck 0
Is there a way to set up Cyberduck so I only have to upload the files that have changed on my site? I am uploading the whole site every time I do an edit.
Appreciate any advice.
0
Answered

FTP connection via Cyberduck to Inmotion skips some files

anthem14 5 years ago in FTP & File Management / Cyberduck 0
I have a very fast fiber connection. When I attempt to upload files (in a WP-content folder), some files never make it to the server. Sometimes 0k placeholders are there, but the files are incomplete. Is there an upload limit or upload speed limit that is causing this?
0
Answered

Indexhibit data base is not installed

lilygad 5 years ago in FTP & File Management / Cyberduck 0
Hi,

I've downloaded indexhibit to my public_html using cyber duck and now when I'm supposed to do the install it keeps saying - Database is not installed. Could anyone have a look at my site? I'm worried it has something to do with my previous deinstall of wordpress.
0
Answered

Could not connect to server

When ever i try to connect with Filezilla I get the Could not connect to server error. What am I doing wrong?
0
Answered

i can't connect to ftp and mail

zynergy 6 years ago in FTP & File Management / Cyberduck 0
a can't connect to ftp server (cyberdock) have a problem or even my account not activated
0
Answered

File manager

Lucy 8 years ago in FTP & File Management / Cyberduck 0
I'm very new and am having problems understanding this.Sorry!

Q1: When I open the file manager (public-html) it doesn't show files, but when I open Legacy file manager, I can see and edit my files. Why can't I edit in the file manager?
Q2: When I make changes in the legacy file manager, why don't the changes reflect automatically on my website?
Q3: Why do I need ftp?