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We welcome new discussions and questions. Before posting we do ask that you do a quick search first to see if your topic has already been addressed. 

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Answered

How can I transfer a domain name from one Inmotion account to another?

NONE 2 weeks ago in Domain / Registrations And Transfers updated by Chris M (Content Marketing Coordinator) 2 weeks ago 1

I will no longer continue to manage the domain or the website and I will transfer it to another inmotion account

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Answered

"Manage SSL Hosts" page doesn't exist?

Rebecca Angel 1 month ago in Domain / SSL updated by Arnel C (Content Marketing Coordinator) 1 month ago 1

Hello. On my "Manage Free SSL" page, I went through the steps to check if my domain was eligible (it was) and then turned free SSL to "on". Then it said to wait at least 20 minutes. Hours later nothing was different on the page.(nothing that said it worked.) At the bottom of the page it says I can check things at "Manage SSL Hosts" page on my C-Panel. But clicking the link does not bring me anywhere. And I don't see that page when I go back to C-Panel.

How do I know the free SSL worked? Where is the "Manage SSL Hosts" page?

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Answered

Domain not response anymore .Need your help

jewel 1 month ago in Domain updated by Alyssa K 1 month ago 1

we brought x-teamit.com domain.it was worked but i changed hosting then this domain it's not work.

Answer
Alyssa K 1 month ago

Hello Jewel, 

Thank you for your question regarding domain names. Unfortunately, it is unclear what the issue may be here. I recommend contacting our Technical Support team for direct assistance with this issue:

https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support/

Best Regards, 

Alyssa K. 

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Answered

If I delete a domain can it be added back afterwards?

pmarkj 2 months ago in Domain / Domain Names updated by Ronnie H. (Content Marketing Coordinator) 2 months ago 3

I am trying to clean up another persons work and want to delete a domain. I know this cannot be reversed, but can it be added back later?

Answer

Hello! When you say that you wish to delete the domain, are you also referring to the files and database? If so, in addition to deleting the addon domain, you can use the cPanel file manager to remove the site files as well. Just be sure to make a backup first, if you ever intend to use that site data again! The same applies to backing up and deleting the site's database.

If the site is the account's primary domain (i.e. the site located in the public_html folder), you will also need to change the primary domain name to something else if you no longer want to use the same URL. Hope that helps!

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Answered

how can i reset the password for sign as i forget the password and my email is register with same domain which is already expire

Muahmmad Mohsin 2 months ago in Domain updated by Courtney V (DemandGen) 2 months ago 1

how can i reset the password my email is register with same domain which already expire i can able to login if i click on the reset button they send link on the email which is not receiving any email from outside as my domain is expire please help me in this

Answer
Alyssa K 2 months ago

Hello Danny, 


Thank you for your question regarding domain renewals. By default, your domain should be set up for automatic renewal. I recommend reviewing the following guide that goes into more detail on this topic:

https://www.inmotionhosting.com/support/domain-names/renewing-your-domain-with-inmotion-hosting/

If you have additional concerns, please contact our Customer Service team for direct assistance with this issue. 

Best Regards, 

Alyssa K. 

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Answered

hELL

Ivan Salazar Chacon 3 months ago in Domain / SSL updated by Arnel C (Content Marketing Coordinator) 3 months ago 1

Hola, tenemos un paquete con usted tenemos que instalar un paquete ssl a un dominio www.estubarrio.com, la verdad aun no ssabemos como nos podrian ayudar y explicar el procedimiento 

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Answered

is my domain already transferred?

Answer

Hi Harry! If the domain has been transferred, it will show up in your Account Management Panel in the 'Domains' section. 

A domain can show up in cPanel before it is transferred to your account here, and before the domain is pointed to our nameservers, so always check AMP to confirm a transfer! If the domain status is unclear after checking AMP, please reach out to our 24/7 Live Customer Service team for clarification.