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It's time to get an answer! Our Customer Community Team monitors questions between 9am - 5pm ET, Monday - Friday!


Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

Hi can you send me the authorization code for the jmckart.com domain

jim 1 month ago in Account / Billing updated by Ronnie H. (Content Marketing Coordinator) 1 month ago 1

Hi I need to transfer my domain

jmckart.com

can you please send me the authorization code

Thanks Jim

Answer

Hi Jim!

Since domain transfers require verification of ID-- and since we wouldn't want you to post private information on a public forum like this-- please get in touch with our 24/7 Customer Service and Billing team. They will be able to directly access your account and get you the transfer code right away!

0
Answered

Is it possible to have an advance payment for hosting for three (3) years?

snorreks 1 month ago in Account / Billing updated by Alyssa K 1 month ago 1

Our company will have a possibility to cover the costs of hosting for a significant period of time. Would it be possible to pay for the hosting in advance, for three years?

Answer
Alyssa K 1 month ago

Hello snorreks, 


Thank you for your question regarding payment. I recommend contacting our Customer Service team for assistance with this issue: 

https://www.inmotionhosting.com/support/billing/how-to-contact-customer-service/

Best Regards, 

Alyssa K. 

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Answered

Cancel ks hosting account

maxfraser 2 months ago in Account / Billing updated by Alyssa K 2 months ago 1

I wish to cancel my ks hosting account & have been unsuccessful doing it on line & I have phoned the 888 # & no answer.

Answer
Alyssa K 2 months ago

Hello maxfraser, 

Thank you for question, I am sorry to hear you wish to cancel your account. Unfortunately, as this is a public forum, I am unable to make any changes to your account on your behalf. I recommend emailing billing@inmotionhosting.com to get in touch with our Customer Service team regarding this issue. 


Best Regards, 
Alyssa K. 

Answer
Alyssa K 2 months ago

Hello heffreya, 


Thank you for your question regarding payment. Unfortunately, as this is the public forum, I am unable to provide account-specific information. I recommend contacting our Customer Service team to address this issue further:

https://www.inmotionhosting.com/support/billing/how-to-contact-customer-service/

Best Regards, 

Alyssa K. 

0
Answered

BackUp Manager subscription deactivated prematurely

lee_ainee 2 months ago in Account updated by Stormy Scott (Content Marketing Coordinator) 2 months ago 1

Why is my BackUp Manager subscription deactivated prematurely before the renewal date 29/05/2020?

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Answered

Hello I would like to stop my accommodation with you thanks

lmdiffusions 2 months ago in Account updated by Stormy Scott (Content Marketing Coordinator) 2 months ago 1

Hello
I would like to stop my accommodation with you
thanks

0
Answered

What credit cards do you accept?

hollonjulie1 2 months ago in Account / Billing updated by Arnel C (Content Marketing Coordinator) 2 months ago 1
0
Answered

Website Builder Replacement HUH!

eanllc 2 years ago in Account / Billing 0
When I purchased my domain account, one of the options was Website Builder. Now that this is defunc,
where is my free website builder type software? I believe you are in breach of contract if you do not furnish.
0
Answered

Combining two subscriptions and making them one

yvesjo6 2 years ago in Account / Billing 0
Hello
I currently have two subscriptions both on the same account:
yvesjobert.com
talentsfromiran.com

Since yvesjobert will expire soon, is it possible to merge it with talentsfromiran? As I do have unused domains and would be great if the two can be merged within the same subscription.