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We welcome new discussions and questions. Before posting we do ask that you do a quick search first to see if your topic has already been addressed. 


is there a way to retrieve an older version of a file?

kntdad 1 year ago in Server / Server Usage updated by Ronnie H. (Content Marketing Coordinator) 6 days ago 1


Thanks for posting your question regarding your web server supporting PHP Exif. You can utilize a phpinfo.php page to determine what PHP configuration your web server includes. I recommend reviewing the phpinfo.php page on your web server to determine if your website will support Exif. If you are a customer of InMotion Hosting, you can always contact our Live Technical Support for further assistance with your account. I hope this helps!


Carlos D.


Jetpack Configuration

Puppybreath 1 month ago in Server / Server Usage updated by Courtney V (DemandGen) 1 month ago 1

I'm attempting to configure Jetpack for my wordpress site. It's asking for server credentials - server username and server password. What information do I provide there?


How do I set up a second website for a new domain?

Tracy 1 month ago in Server / Server Usage updated by Arnel C (Content Marketing Coordinator) 1 month ago 2

I want to put a second website up for a new domain and I changed the nameservers at the place I bought the domain, but I'mm confused about where to put the files and what else I have to do.  Sorry for being stupid, I would appreciate your advice.

Alyssa K 2 months ago

Hello Wendy, 

Thank you for your question regarding streaming. Unfortunately, it is difficult for me to provide specific advice as I am not sure what software you are using to conduct the stream or if there were any error messages associated with the crash. If it was due to insufficient system resources, you will likely want to upgrade your server to a higher tier hosting plan that has additional system resources. 

Best Regards, 

Alyssa K. 


Where do i get the STATS for my webs

mkavehrad1000 2 months ago in Server / Server Usage updated by Chris M (Content Marketing Coordinator) 6 days ago 1

Index.html not working

eclui92 3 months ago in Server / Server Usage updated by Chris M (Content Marketing Coordinator) 6 days ago 1

My index.html (or home page) is re-routing to "yoursite.com" instead of my home page. This routes to my home page both in local storage and when I open a live-server. It only does this from the internet when it is live.


susata.lk account suspended

susata.lk 4 months ago in Server / Server Usage updated by Stormy Scott (Content Marketing Coordinator) 4 months ago 2

I cannot access by ssh

ftorletti 3 years ago in Server / Server Usage 0
Hi, I need specific information for access to the server by ssh.
using the account username and shared IP Address, it returns this error "port 22: Operation timed out".
Any solution?

Problem installing odoo in account

mikeand 3 years ago in Server / Server Usage 0
I have been trying to install odoo into an account, it all appeared to be going well but on completion of the install process, I get a
Internal Server Error
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

This happens whether I use the ip address or the domain name, all processes appear to be running fine when checked but no front end access.

Checking back on the install I found a collection of errors relating to
Error: Package: psysh-0.8.3-1.el7.noarch (epel)
Requires: php-date
also errors relating to package drush.

I have used the instructions from odoo.com and a set of instructions specific to centos from a third party site. Same result for both.

I am wondering if I would have better luck compiling from source?
Is the fact that postgres is already install causing an issue.