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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.


How can I set up a dev environment?

nolanatnameless 7 years ago in Server / Server Usage 0
I want to have a copy of the site that I am able to test changes on before I push them to the public site. How would I do this?

Server Internal Error

Kenbower 7 years ago in Server / Server Usage 0
I get the following Error Message using FORMMAIL
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@kenbow5.kenbower.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Can anyone Help?

Server 130 very slow

Mike_In_SantaBarbara 7 years ago in Server / Server Usage 0
Server 130 is loading very, very, very slowly - often timing out. Non-database driven sites seem ok, though still load pretty slow.

What SSH Commands Help Diagnose Downtime?

jgvisual 7 years ago in Server / Server Usage 0
Like most customers with a VPS we've experienced downtime. Of course, when our websites go down we'd like to gather as much information about what's causing the downtime as possible so we can prevent it from happening again.

Once we log in to the server using SSH what commands do you all recommend running to determine where issues are coming from?

Also, are there any resources you would point us to so we can learn more about how to handle downtime for our websites?

Thank you.

Where do I find sql server name?

warrinercja 7 years ago in Server / Server Usage 0

SQL server too slow

trhawkinson 7 years ago in Server / Server Usage 0
E-mail sent to support, please delete.

How do I upgrade MySQL to MySLQi?

TheBottomFW 7 years ago in Server / Server Usage 0
Our domain thebottomfw.com has recently been redesigned and has been in working order on a development server. After transferring the files and setting up the database many extensions are giving an error that the MySQL is required to be upgraded to MySQLi. After searching Google in reference to this problem on InMotion Hosting servers there was a response by your team in a thread (seen below) to contact support to have the website moved to an appropriate server. Please let us know how we can proceed and what other information you need in order to enable this function.

The website is running Joomla 2.5


Remove limits to php.ini

sydney20 7 years ago in Server / Server Usage 0
I have 1.8 gigs of videos to load into a third party folder on my site and I need to be able to load all of them there. After the 6th video it doesn't load anymore. Each video is about 125 mgs and there are 15 of them.
Please help.

International Forum attacks

alexstorm 7 years ago in Server / Server Usage 0
I setup a test Forum to show off the option for a new domain and was inundated with attacks. I only noticed after a month and deleted the forum.

Now I continue to get about 200 queries / attacks every night. I've already sent many IP's and even entire countries to deny from IP address using .htaccess. The blocked ones go to error 403, which actually shows the users's IP, announces that they are illegally attacking and then hits the user's own IP address with an http request after 5 seconds.

If they go to 404, I add that country, or IP to my block list. My HTTP traffic eased from 15 GB a month to about 500 MB and the site is not even the real company's site yet and so the traffic is 99% attacks.

Is there anyway to head them off more at the pass and stop them before even hitting the site and generating a 403 error and using my bandwidth?

Also updated robots.txt to stop the spiders from crawling non-existent forums I saw in the logs.

User-agent: AhrefsBot
Disallow: /
User-agent: baidu
Disallow: /
User-agent: utel
Disallow: /
User-agent: BaiduBot
Disallow: /
User-agent: UtelBot
Disallow: /

Any other ideas???