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Answered

How can I opt out of backup manager?

Uriel G 7 months ago in Customer Service / Addon Product updated by Carlos D (Content Marketing Coordinator) 7 months ago 3

I got a notification that I'm in a backup manager free trial, and after that I'll be charged in automatic, but as it is not a service I use I'm not interested in paying the fee.

How can I remove the service from my account?

Regards.

Answer

If you feel that you do not want the added protection the Backup Manager affords you, you can simply cancel the service anytime within the first 90 days of your trial by logging into your Account Management Panel and selecting the My Subscriptions option. It's that easy.

+1
Answered

I want to Cancel my Auto Renewal

kleinschmidt.gc 3 months ago in Customer Service updated by John-Paul B (Content Marketing Coordinator) 2 months ago 1
0
Answered

cancelation of hosting

Maroof 5 days ago in Customer Service / Hosting updated by Stormy Scott (Content Marketing Coordinator) 4 days ago 1

I need to cancel my hosting 

0
Answered

i want to pay my renewal charge.

Rahman 6 days ago in Customer Service updated by Arnel C (Content Marketing Coordinator) 5 days ago 1

i want to pay my renewal charge.but showing you are unable to pay but why? Everything is right

0
Answered

how can i make domain masking

hello how is it possible to make domain masking on my account 

0
Answered

I would like to talk to someone about moving my website over to your company. I am a small home builder and the service I have right now is to pricey and very poor service. My name is Web Walker and my site is elkinnewhomebuilder.com my e mail is w3walk@a

w3walk 2 months ago in Customer Service / Hosting updated by Stormy Scott (Content Marketing Coordinator) 2 months ago 1

I would like to talk to someone about moving my website over to your company. I am a small home builder and the service I have right now is to pricey and very poor service. My name is Web Walker and my site is elkinnewhomebuilder.com 

0
Answered

How can I get an SSL certificate for my website www.iwrp.org

sbazilli 2 months ago in Customer Service updated by Stormy Scott (Content Marketing Coordinator) 2 months ago 1
0
Answered

I created an addon domain last week and it does not appear on dns lookup

I currently have a hosting plan and wanted a separate domain for emails.  I did an addon domain but it isn't registering in dns (tried dns lookup).  I tried following the dns instructions but cannot find where to point the addon domain to the nameserver.  Instructions do not match what is in cpanel.  Main domain www.granitemountaincs.com   I added on gmscqa.com