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One of the many features of WHMCS is the notifications system. This system can be used in conjunction with the Support Ticket System WHMCS has to offer and can be integrated with email, HipChat, or Slack. In this guide, you can learn how to configure email notifications using WHMCS.

Configure Email Notifications

  1. Log into the WHMCS Administrative Dashboard.

  2. Hover over the Setup tab, then click on Notifications from the list of menu items.

  3. Click the Configure button in the Email section.

  4. Enter the name you would like to appear in the notification (and email headers) into the Sender Name field. For this example, Example Hosting Company is entered.

  5. Enter the email address you would like to be used for the notification (and email headers) into the Sender Email field. For this example, no-reply@example.com

  6. Click the Save Changes button.

  7. Now the email section should be Active.


Congratulations! Now that you know how to configure email notifications using WHMCS you can Add an Email Notification Rule Using the WHMCS Ticket System.

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