InMotion Hosting Support Center

cPanel provides a tool that you can use to transfer from cPanel to cPanel, from one server to another. This is a very powerful tool in that it makes moving from one cPanel server to another into a very simple process. Keep in mind that any configuration files that are affected by the change will still need to be changed. This tutorial walks you through the steps for the transfer process.

How to Transfer from cPanel to cPanel using the Transfer Tool

  1. Login to the WHM as root.
  2. cPanel Transfer Tool

    In the menu at the left, search for and then click on Transfer Tool. You will see several options that you will need to select or fill in. They include:

    Remote Server address Provide the URL of the account you are transferring from.
    Remote SSH port By default this is set to 22. Change it only if necessary.
    Select the user type for LoginThis can be either the root user or an account user. You will need the root user if you're moving multiple accounts.
  3. Root user

    Root Password - Add the root password so that the root user can be used for authentication. If you're using the root user leave Restricted Restore unchecked.

  4. Once all of the information has been selected and added for the Remote Server Information and Authentication, click Fetch Account List.
  5. Compare cPanel versions

    The Transfer Tool will compare the versions of cPanel and display them for you. You will not need to select anything for the versions.

    Available packages

    You will also see a screen listing the available packages. You do not need to select anything on this screen.

    Select account for transfer

    You will then get the ability to search for the account you want to transfer. Uncheck onlyExpress Transfer.

    After you have finished selecting the accounts you want to transfer, click Copy.

  6. Transfer tool copies accounts from old server

    At this point the Transfer Tool will begin the transfer for you. The initial transfer process should happen quickly, however the processing period depends on the size of your account.

    Additional options-Keep DNS Zone

    When the processing is complete, you will see Additional Options. The Keep DNS Zone would need to be unchecked UNLESS your servers are in the same DNS cluster. If you have any doubts, please contact our technical support team.

After the Transfer is Completed

At this point, the accounts should all be transferred over to you. You may still need to re-configure configuration files, clear cache, reset permalinks, set DNS settings, re-point name servers, etc. but the selected accounts should have transferred. Once you have completed your re-configuration and your testing of the moved accounts, you can close down your old server accounts.

Was this article helpful?

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

n/a Points
2018-03-06 8:23 pm

I have a reseller acocunt over at hostgator that I am preparing to move... Will this work if I have just shell access, or do I need full root access?

42,352 Points
2018-03-07 11:47 am
I would recommend that you speak with our live technical support team as there may be other factors involved with transferring reseller type accounts. The way that your old host has it configured may not match with what is configured here, so the Website Transfer team may need to review it. You can find the contact information for our support team at the bottom of the page.

n/a Points
2017-06-20 11:21 am

This does not work if the remote server is on a shared system. Use Copy an Account From Another Server With an Account Password.

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

5 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!