--- title: "How to Use Email with Platform InMotion" description: "After purchasing and configuring email with Platform i, you will gain access to the email management tool powered by cPanel. From there you can check/send email and perform other email-related tasks..." url: https://www.inmotionhosting.com/support/product-guides/central/emails/use-email/ date: 2022-10-01 modified: 2024-10-18 author: "Jesse Owens" categories: ["Email"] tags: ["Central Product Guide"] type: post lang: en --- # How to Use Email with Platform InMotion ![](https://www.inmotionhosting.com/support/wp-content/uploads/2023/08/how-to-use-email-1024x538.png) After [purchasing and configuring email with Platform i](/support/product-guides/wordpress-hosting/central/emails/subscriptions/), you will gain access to the email management tool powered by cPanel. From there you can check/send email and perform other email-related tasks such as setting up forwarders, autoresponders, or spam filters. In this guide, we’ll show you how to use the email service with Platform i. - [Accessing the cPanel Email Management Tool](#acess) - [Check/Send Email With Webmail](#webmail) - [Change Email Account Usage Limit](#usage) - [Check/Fix Email DNS Status](#status) ## Accessing the cPanel Email Management Tool 1. [Login to Platform i](https://central.inmotionhosting.com/login). 2. Click the **Emails** link in the main menu. 3. You will then see your email subscriptions listed, click the **Manage Email Accounts** button.![Managing Email Subscriptions](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-manage.png)You will then be redirected to the email management tool powered by cPanel.![Platform i cPanel Interface](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-cpanel.png) Now that you know how to access the cPanel email management tool, you can [view your email settings ](/support/email/how-to-find-email-settings/)and setup a client such as [Outlook](/support/email/outlook/how-to-set-up-outlook-2016/), [Mac Mail](/support/email/mac-mail-mavericks-os/), [Windows Live Mail](/support/email/setting-up-windows-live-mail/), or [Thunderbird](/support/email/creating-an-email-account-in-thunderbird/). ### Check/Send Email With Webmail An easy way to check or send email is to use the Webmail option. Since it is browser-based you can access it from any browser without having to setup any apps. 1. [Access the Email Management Tool](#access). 2. Click the **Email Accounts** link in the *Email* section. You will then see all of your email accounts listed.![Access Email Account from Platform i](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-accounts.png) 3. Click the** Check Email** button next to the one you want to access.![Checking an Email Account](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-check-email.png) 4. You can then click the webmail app you want to use for email, options are **roundcube** and **horde**.![Selecting a Webmail Client](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-webmail-client.png)You will then be able to view your **Inbox**, or **Compose** a new message to send.![View of Roundcube Webmail](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-webmail-roundcube.png) **Note:** Check out our section on **[Setting up and Troubleshooting Your Email](/support/email/)** for more helpful tutorials. ## Change Email Account Usage Limit If you need to create more email accounts you can increase the limit at any time with the following steps. 1. Click the **Emails** link in the main menu of[ Platform i](https://central.inmotionhosting.com/login). 2. You will then see your email subscriptions listed, click **change limit **under the one you want to add an account to.![Changing Email Subscription Limit With Platform i](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-change-limit.png) 3. Click the **plus** + button to increase the limit to the amount you need.![Increasing Email Subscription Limit](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-increase-limit.png) 4. Click the **Change** button. You are finished when you see a “*Success!*” message. 5. You can now [create the new email accounts](#create) as needed. ## Check/Fix Email DNS Status This tool ensures your DNS is setup in a way that increases the chances of your outgoing email being delivered successfully to recipient inboxes. 1. Click the **Emails** link in the main menu of[ Platform i](https://central.inmotionhosting.com/login). 2. You will then see your email subscriptions listed. Next to the* Email DNS Status* option click the** run check** link.![Running a DNS Check](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-run-check.png) 3. You will then see the results of your *DNS Status *check and any issues will be listed. Click the** Fix Issues** button to repair any problems. ![Fixing Email DNS Issues](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-fix-issues.png)You are finished when you see a message stating “*Issues fixed! Note that it can take a few hours for the DNS changes to propagate.*“![DNS Issues Fixed](https://www.inmotionhosting.com/support/wp-content/uploads/2022/08/email-subscriptions-issues-fixed.png) Congratulations, now you know how to use email with Platform i! Check out our[ Platform i section](https://www.inmotionhosting.com/support/product-guides/wordpress-hosting/central/) for more helpful tutorials.